Company : HCL Technologies Ltd
Website : www.hcl.com
Education : B.Tech/BE/BCA/BSc Physics, ITExperience : 0 Years
Location : Noida
HCL Technologies Ltd
Company Profile:
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage startups, the HCL enterprise currently comprises three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL”s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India. For further information, visit www.hcl.comHCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage startups, the HCL enterprise currently comprises three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL”s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India. For further information, visit www.hcl.com
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage startups, the HCL enterprise currently comprises three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL”s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India. For further information, visit www.hcl.comHCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage startups, the HCL enterprise currently comprises three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL”s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India. For further information, visit www.hcl.com
Walk-In For 2013/2014 B.Tech/BE/BCA/BSc Physics, IT : Trainee : On 1st November 2014 @ HCL Technologies – Infrastructure Services Division (ISD), Noida
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming , Maintenance
Role: Software Developer
Functional Area: IT Software – Application Programming , Maintenance
Role: Software Developer
Job Description :
Eligibility Criteria:
2013/2014 B.Tech/BE/BCA/BSc Physics, IT
50% throughout in academics
No standing arrears
Willing to relocate anywhere in India/Abroad
Willing to sign the bond as applicable
Willing to work in 24*7 environment
2013/2014 B.Tech/BE/BCA/BSc Physics, IT
50% throughout in academics
No standing arrears
Willing to relocate anywhere in India/Abroad
Willing to sign the bond as applicable
Willing to work in 24*7 environment
Job Description :
Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s
Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
Administer and provide User account provisioning & activities
Assign work orders / incidents to appropriate support teams and follow up until closure.
Route problems to internal 2nd and 3rd level IT support staff
Escalate complex problem to appropriate support specialists
Routine maintenance updates with other IT staff and business units
Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
Identify, evaluate and prioritize customer problems and escalations
Participate in on-going training and departmental development
Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support
Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s
Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
Administer and provide User account provisioning & activities
Assign work orders / incidents to appropriate support teams and follow up until closure.
Route problems to internal 2nd and 3rd level IT support staff
Escalate complex problem to appropriate support specialists
Routine maintenance updates with other IT staff and business units
Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
Identify, evaluate and prioritize customer problems and escalations
Participate in on-going training and departmental development
Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support
CTC: 1.80 LPA
Designation : Trainee
Job Location : Noida
Job Location : Noida
Date: 1st November 2014 (Saturday)
Time 9 AM 10 AM
Venue:
ABES Institute of Technology
19th KM Stone, NH-24, Vijay Nagar, Ghaziabad
Regards
HCL HR TEAM
Time 9 AM 10 AM
Venue:
ABES Institute of Technology
19th KM Stone, NH-24, Vijay Nagar, Ghaziabad
Regards
HCL HR TEAM
